Tag Archives: French

Understanding the Client

Karima, Nidal, Patrick, Cathy and RamThis Tuesday Cathy, Patrick, Ram and me were welcomed at the ALCS headquarter for starting the initial phase of our project. We have to get an overview of their issues which the IBM subteam will possibly analyze deeper in the next few weeks. After a quick tour through their offices – while making notes about the IT equipment – Nidal explained us issues which they are having with their enterprise resource planning (ERP) system.

Team and client in good moodIt was a very informative but also tough session, as it was mainly in French (thanks Patrick for translating) and we didn’t know much about this system before. Good luck we got Moroccan tea (and my chocolates from Switzerland) as energy kicks. At the end of the day we had filled multiple slide charts already.

Next day we continued to discuss more of the IT related problems together with Karima and Kezna. Personally, the new topics suited a bit better to my experience profile. I caught myself normalizing tables in my head and thinking about an inexact search. As it turned out it was the same for Patrick and Ram (both having a strong development background)… fortunately, Cathy brought us back to the business side.

A first draft of a possible GUI for the donor's databaseOne promising sign that we understand our partner was the topic about the donor’s database resp. application: during a discussion about ALCS’ dream I was drafting a GUI (graphical user interface). At the end Kezna – pointing at my drawings at the flip chart – said: “Cela, ç’est mon rêve!”  (This is exactly my dream!) :-)

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Project Stakeholders Call

One thing every CSC member in the preparation phase impatiently is waiting for is the project and team assignment note. I was delighted to learn that I will work for ALCS – Association de Lutte Contre le Sida (Association for fighting AIDS).

ALCSI will be working together with Cathy (US), Ram (IN) and Patrick (FR) and am already looking forward to working with them together for a really impressive NGO. The SOW (Scope of Work) is drafted, but will be discussed in detail once we’re landed. The first call with the NGO leaders was very interesting, even though it was mainly in French and I only got about 75% of it… or even less. ;-) Thanks to Patrick for his summaries and the initiative for a call after the call (now in English). :-)

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